Passwords

Your computer account is your responsibility so don't give your password to anyone!  Create a password that is memorable to you but not too easy for someone else to figure out.  It is recommended that you use strong passwords and change them at least every six months.

Please Note:
Any password change will take at least 15 minutes to replicate through the servers.  Please wait at least 15 minutes before logging on to the RRU network.
 

How to Change Your Password:

In the computer labs:

• Log on to one of the lab computers
• Press Ctrl-Alt-Delete
• Select the change password option and change your password.
• Please note:  It may take at least 15 minutes for the change to replicate through the RRU servers.

Off-campus or in Residence:

• Go to Change My Password on the Computer Services website.
• Enter your RRU username and existing password.
• Complete the New Password and Confirm New Password fields - make sure they are the same!
• Click "Submit".
• Please wait at least 15 minutes for the change to replicate through the RRU servers.  This will help to avoid access issues.

Forgotten your password?

• Go to Request New Password on the Computer Services website.
• Enter your RRU username and RRU Student ID or Staff Number.
• Click "Submit".
• This will send a temporary password to the external (non-RRU) email address we have on file for you.

Please Note:
If you do not know your RRU Student ID Number, please contact the Registrar's Office by phone at 250 391-2505 or 1-800-788-8028 to request your Student ID Number.