All about the Remote Desktop Connection (Sentinel, formerly called Gabriel)

You can access the RRU network remotely from anywhere off campus that has an internet connection using our Terminal Services via Sentinel.

1. In Windows, click on "Start"
2. Select "Programs"
3. Select "Accessories"
4. Select "Communications"
5. Select "Remote Desktop Connection"
6. Enter "Sentinel.royalroads.ca" in the connection string and press "Connect"

You can also add a link to your desktop for easy access:

1. Follow the above steps 1-4
2. Right-click on "Remote Desktop Connection"
3. Select "Send to Desktop"

You can then use this quick desktop link to access Sentinel.

Specific instructions to connect using Windows

Specific instructions to connect using Mac

What can I expect to have access to when logging into Sentinel?

• Full access to Outlook (including out-of-office, Address Book and Rules)
• Outlook Personal folders (Once they are set up)
• Additional Mailboxes in Outlook (Once they are set up)
• O: drive files
• Z: drive files
• MS office and other standard software
• EMS
• Agresso (must add icon) here is how:  
  • Log into Sentinel
  • Right-click anywhere on your desktop, and select New then Icon
  • In the Location type \\Tuvok\AGRESSO\agresso.lnk and click Next
  • For the name of the icon I would type Agresso and then click Finish
  • Now you have an Agresso icon on your desktop

Please note:  In order for us to meet the needs of all our users, you may see application icons as well as items in the program list that do not apply to you.  In most cases these programs will require authentication to access them or they will just not do anything if you try to open them.  Please simply ignore any icons and programs that you do not use to fulfill your daily tasks.

Are you having difficulty logging on to Sentinel?

Well, the good folks at Microsoft have created an update that makes Remote Desktop more secure.  However, this does cause some access issues.

If you are showing "Sentinel\username" for your username, please change it to "instructional\username" (or click Options and select "Instructional" from the drop down menu and remove the "Sentinel\" portion from in front of your username).

If you have the option to save your password, please do so, unless you're on a public or shared computer where this would be a security issue.

*If you get a pop-up warning saying the Remote Desktop Connection cannot verify the identity of the computer you are connecting to...Do you want to connect anyway? Click "Yes" (This message displays because Gabriel is not a Vista server.)